Get In Touch

+44 7721524244

admin@romenda.com
contact@romenda.com

Romenda Ltd
Unit A
82 James Carter Road
Mildenhall IP28 7DE

Frequently Asked Questions!

What payment methods do you accept?

We accept all major credit and debit cards, including Visa, MasterCard, and American Express. You can also pay securely via PayPal and other trusted payment gateways shown at checkout.

Can I return or exchange an item?

Yes. You have 30 days from the date of delivery to return or exchange your item, provided it’s unused and in its original packaging. Please contact our support team to start the return process.

What should I do if I receive a faulty or incorrect item?

We’re sorry for the inconvenience. Please contact us immediately with your order number and a photo of the item, and we’ll arrange a replacement or refund as quickly as possible.

How long does delivery take?

Orders are typically processed within 1–2 working days. UK deliveries usually arrive within 3–5 working days, while international shipping times may vary depending on location.

Do you ship internationally?

Yes, we ship to most countries worldwide. Shipping costs and delivery times will be calculated at checkout based on your location.

Is my personal information safe?

Absolutely. We take your privacy seriously and comply with UK GDPR regulations. Your data is securely stored and never shared with third parties without your consent. You can read more in our Privacy Policy.